At Ishika Logistics, we value the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or engage with us through other channels. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information depending on how you interact with us. This may include:

• Personal Information: When you contact us or use our services, we may collect personal details such as your name, email address, phone number, company name, and shipping/billing addresses.
• Usage Data: When you visit our website, we may collect non-personal information, such as your browser type, IP address, time spent on pages, and the actions you take on our website (e.g., pages visited, links clicked).
• Cookies and Tracking Technologies: We use cookies and other similar tracking technologies to improve user experience, analyze website performance, and personalize content. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information collected to:

• Provide Services: To process and fulfill orders, communicate with you, and ensure the successful delivery of logistics services.
• Improve Customer Experience: To enhance our website functionality, respond to your inquiries, and provide support.
• Marketing & Communication: To send promotional emails, updates, or newsletters regarding our services. You may opt out of marketing communications at any time.
• Legal Obligations: To comply with legal requirements, protect our rights, and enforce agreements.

3. How We Protect Your Information

At Ishika Logistics, we take the security of your personal information seriously. We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in running our business (e.g., payment processors, and delivery services). These providers are required to keep your information confidential and use it only to perform the services we’ve contracted them for.
• Legal Compliance: If required by law or to protect our legal rights, we may disclose your personal information to regulatory authorities or law enforcement.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and Rectification: You can request access to the personal information we hold about you and request corrections to any inaccurate data.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the opt-out instructions included in each communication.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting obligations. Once your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to Ishika Logistics, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.